We're sorry to hear that you're not having the best experience with Antstream Arcade! We would love the chance to try and solve any issues you are experiencing, so please work with us to make Antstream Arcade everything you want :)
To get started, please submit a ticket here with the following:
1) Your email address that is linked to the Antstream account, or you did not use an email to sign up your Antstream username.
2) Confirmation of your payment. This will usually be in the form of an email receipt.
3) How did you subscribe to Antstream Arcade? - This is crucial. Without knowing where you paid for your subscription, we do not know where to look for your payment.
Did you sign up to Antstream through:
-
Google Play store?
-
Amazon store?
-
via card payment on our website?
- Paypal
4) What platform/device are you using to play Antstream?
5) What is the reason you are looking to leave? If this involves the service not meeting your requirements please describe in reasonable detail what happens when you attempt to use the service, and how it fails to meet your expectations.
We want all of our users to have the best experience possible, so the more constructive feedback you can give us, the better.